Shipping locations
Do you ship to Canada?
Yes, we ship to Canada with UPS Worldwide Saver only with 1 – 3 business day shipping and in accordance with current shipping rates provided by UPS.
Do you ship to Mexico?
Yes, we ship to Mexico with UPS Worldwide Saver only with 1 – 3 business day shipping and in accordance with current shipping rates provided by UPS.
From where do you ship the items?
Items are shipped from our warehouse in California. Some monochords, Spacedrums and all feeltone furniture (that is custom made) are drop shipped from Germany.
Pricing and shipping cost
Is your pricing in US dollars?
Yes - all our pricing is in USD.
Is the shipping included in the price?
All Hokema Kalimbas, Koshi, and Zaphir chimes and Zenko drums are shipped free of charge. Feeltone monochords and Metal Sounds Spacedrums are shipped in accordance with the current shipping rates provided by the carrier
Shipping time
How fast do you ship the items?
We need one (1) business day to prepare your order. We restock frequently and will let you know immediately if the item you ordered is not in stock. We offer free shipping (2 – 5 business days) on all of our Hokema Kalimbas, Koshi & Zaphir chimes, and Zenko drums. Feeltone monochords and Metal Sounds Spacedrums are shipped within 2 – 5 business days in accordance with the current shipping rates provided by the carrier.