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Shipping Terms

    We stock the Hokema Kalimbas, Koshi & Zaphir Chimes and Zenko and Spacedrums  in our warehouse in California.
    Free USPS first Class shipping (1-3 days we ship from California),  for all of our Hokema Kalimbas and Koshi chimes. We need one day to prepare your order.
     UPS shipping for our Metal Sound Zenko Drums.
     We ship to Mexico, Canada with UPS worldwide saver only.
For international shipment please contact us as we will need to get you a shipping quote before we can confirm your order.
feeltone monchords  are drop shipped to you and it takes about a week to receive them. 
larger feeltone instruments like the monchair, soundwave take about 10 days and the Monochord tables are built to order around 9 weeks.
all Metal Sound Spacedrums if not in stock have a 12 week building time.
Customer service is very important to us so if you have any question please just email or call us. 707 972-0196
We are here to help and make sure you are happy with your instrument.
your WePlayWellTogether team.
 You can return Hokema Kalimbas, Zenko drums and Koshi & Zaphir chimes for a full refund minus  shipping  fees within 14 days after the item was received.
Please note that all feeltone products and Metal Sound spacedrum order are final.
In case you want to return one of those products we can offer you to list your item as used on our website and refund you when the items sell minus the shipping cost and a 20% restock fee.
All of our products are shipped insured, please check your shipment immediately at delivery. If there is a sign of damage on the package please take a picture and also take pictures of visible product damages.
Claims have to be submitted within 48 hours after delivery.